Configuring Workflow Gateway DropBox Monitor Jobs

You can add and configure DropBox Monitor jobs in the Workflow Gateway menu. See the Workflow Gateway Overview for additional information on DropBox Monitor jobs.

To add or edit a DropBox Monitor job:

  1. In your Manager, navigate to Workflow Gateway > DropBox Monitors.
  2. Click Add, or select an existing DropBox Monitor job and click Edit.
  3. Enter a Job Name.
  4. Define settings on the Basic and Advanced tabs.

Basic Tab

DropBox Settings

  • Select the DropBox Agent associated with the Workflow Gateway Monitor job.
  • Specify the DropBox Folder to monitor for job definition files and source content. The default user for the DropBox Agent must have access to this folder.

Workflow Launch Mode

Choose to Launch Workflow For Each:

  • Top-Level File and Top-Level Subfolder – Runs the secondary workflow for each file and subfolder in the root of the DropBox.
  • Top-Level File - Runs the secondary workflow for each file in the root of the DropBox.
  • Top-Level Subfolder – Runs the secondary workflow for each subfolder in the root of the DropBox.
  • Individual File (Recursive) – Runs the secondary workflow for each file found at any level of the DropBox file hierarchy.
  • Job Definition File – The secondary workflow and its associated file set are defined within a JSON file in the root of the DropBox.

To learn about workflow operations in each launch mode, see the Workflow Gateway Overview.

Secondary Workflow Selection Options (Top-Level File and/or Subfolder Modes)

  • Select the Secondary Workflow to Launch. You can choose to launch MediaDistributor or the workflow As Defined By Default Configuration File.
  • For MediaDistributor workflows only, enter the Target Agent and Target Folder.

Note: For workflows defined by the default configuration, any Target Agent and Target Folder values are ignored. All non-default values must be set in the defaults.siggateway.json job definition file.

Job Creation Options

  • Specify the Manager username and password for the default user creating Workflow Gateway jobs.

DropBox Monitor Frequency

  • Set the Frequency of DropBox monitoring runs by selecting an interval. The default frequency is every minute.

Use None for jobs that run only at irregular, user-defined times. Use Once to run the job when it is created.

Note: Editing frequency or start date/time for a job in a queued state within a queued job group will only take effect the next time the job is run.

Advanced Tab

DropBox Monitor Options

For Top-Level File, Top-Level Subfolder, or Individual File launch modes:

  • Choose to filter files or folders by enabling Use Include/Exclude Patterns. With this option enabled, you can enter file patterns to include or exclude, as well as any top-level folders to exclude. Separate multiple filters with a comma. By default, an asterisk appears in the File Include Patterns field, to include all file names/types. For example, if you enter *.doc, *.ppt, the transfer will include files with those extensions.
    Note: If the source directory for this job is also being used as the target directory for another job, add #work_file#* and #chkpt_file#* to the list of excluded file patterns. For more information on inclusion and exclusion patterns, see the DropBox Specification section in Advanced Job Configuration.
  • Choose whether to Ignore All Content Present During Initial Job Run. This option is disabled by default.

For Job Definition File launch mode:

  • Choose whether to Preserve Subfolder Paths for Individual Files.

For all launch modes:

  • Choose whether to Enable File Readiness Check. When enabled, you can set the number of seconds to pause between two phases of the file readiness checks. The default File Readiness Check Delay is 5 seconds. For more information, see the File Readiness section in Advanced Job Configuration.
  • Choose when to Preserve DropBox Folder Content:

    • Always - Files and folders remain in the DropBox folder after being successfully processed by the secondary jobs. A manifest of these files and folders is maintained in the job status folder location: _Status/Processed_Manifests.
    • Until Successfully Processed - Files and folders in the DropBox are not moved to the work folders during processing. After successful processing by the secondary jobs, files and folders are deleted from the DropBox folder.
    • Never - Move content to work folders - Files and folders are moved from the DropBox to the respective job work folders as they are processed.

Media Distributor Options

File Readiness Settings
Transport Options
  • Choose whether to Skip Top-Level Folders. If set to Yes, top-level folder names are excluded and folder contents are transferred. The default setting is No.
  • Select the number of Simultaneous Transfer Streams. By default, MediaDistributor provides 16 concurrent transfer streams.
  • Select the Delivery Mode. The default behavior is to Certify File Delivery, which allows file search in the Manager+Agents dashboard. For more information on available settings, see the Delivery Mode section in Advanced Job Configuration.
  • Select the Transfer Check Type. The default is Date/Time (Source > Target), where the source content has been changed more recently than the target content.
  • Choose whether to Use WAN Accelerator and, if used, the degree of WAN Accelerator Aggressiveness.
  • Select Bandwidth use settings.

For more information on WAN Accelerator and Bandwidth settings, see the Transport Options section in Advanced Job Configuration.

Job Creation Options

  • Select the Default Job Group. This can be overridden on a per-job basis when using Job Definition File launch mode.
  • Define a Job Name Prefix or Job Name Suffix (both optional). By default, the prefix is WF_GW and the suffix is an automatically generated number.
  • Choose whether to communicate job control information using UDP instead of TCP. The UDP Control Channel option sets the protocol for the Manager, the primary Agent, and the communication between the primary Agent and secondary Agents, as defined in the job definition file. This functionality is intended for firewall traversal when TCP ports are unavailable, and should not be enabled if TCP connections are available. This setting applies to all Manager and Agent job control communication across the entire job.
  • Set the Encryption Level. The default value is No Encryption – unsigned. Regardless of the encryption level specified, mutual authentication is always used. Encryption is done "in-stream" and not on disk prior to sending. The encryption setting must be specified in the job definition file.
    Note: The No encryption – signed option transfers unencrypted data, but includes the SSL protocol's message digest calculation and signing to ensure data stream integrity.

Job Retry Options

  • Set the Maximum Number of Retries for each failed workflow job. The default is 5.
  • Set the amount of time allowed after each retry.


    • Retry 1 Interval - Immediate
    • Retry 2 Interval - 5 minutes
    • Retry 3 Interval - 1 hour
    • Retry 4 Interval - 2 hours
    • Retry 5 Interval - 1 day
  • Choose whether the Launched Job Failure Action is to have the Gateway Monitor job end in error if any jobs fail after all retries, or to have launched jobs handle all failures.

Job Maintenance Options

  • Choose when all jobs are deleted. The default is to Delete Jobs Older Than 1 month.
  • Select the Job Deletion Type:

    • Hard deletion immediately removes the job record from the database, including its history and record of files included in the job. Hard deletion is recommended when large numbers of jobs are being created with Workflow Gateway.
    • Soft deletion removes the job from the Manager, but allows you to query the job history directly from the database before it is removed by a maintenance job.

Job Status Folder Location Options

  • Choose a Job Status Folder Location. The job status folder contains subfolders that track secondary jobs as they are executed.
  • If choosing to use a folder other than the DropBox folder, specify its location. When multiple Workflow Gateway Monitor jobs are configured and a common parent folder is created for all job status folders, the %job_name% variable can be used to define the folder location.
    Example: /WF_GW_Status/%job_name%, C:\WF_GW_Status/%job_name%

Job Status Folder Maintenance Options

  • Choose the deletion time for job-specific subfolders under the Success/Errored/Stale folders.


    • Delete Successful Older Than - 1 day
    • Delete Errored Older Than - 1 month
    • Delete Stale Older Than - 1 month
  • Select the amount of time that qualifies an unsatisfied job definition file as stale. JSON job definition files are considered stale when the requirement that all source content be present and ready has not been satisfied within the configured period. The default Stale Period is 1 day.

Job Notification and Logging Options

  • Enter email addresses that receive notification of Job Launch Failures and Long Running Jobs.
  • Choose the threshold over which a job qualifies as Long Running. The default is None.
  • Set the Monitor Job Log Detail Level. The default level is Info. Error provides the lowest level of log detail while Debug provides the greatest detail. More detailed logs can result in slower transfer performance.
    Note: If the log detail level set here is higher than that set for the secondary jobs, the monitor job log level is also used for the secondary jobs.

DropBox Monitor Frequency

  • Define a Start Date/Time and a Time Zone for the times. For example, if an Eastern Time zone specifies a start time of 9:00 am and a time zone of PST, the job runs at 9:00 am Pacific Standard Time or noon Eastern Standard Time.
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