Media Shuttle System Requirements

This guide outlines the system requirements and firewall configuration needed to install and use Media Shuttle in your organization.

Media Shuttle On-Premises Storage Server

Media Shuttle Storage Servers provide an endpoint for Media Shuttle transfers using on-premises storage, such as a local disk, NAS or a SAN.

Operating System

  • RedHat Enterprise Linux/CentOS 7 (64-bit)
  • Windows 7 (64-bit)
  • Windows 8.1 (64-bit)
  • Windows 10 (64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

Hardware

  • CPU: Intel Xeon dual-core processor 2 GHz or better
  • Memory: 8 GB, 16 GB recommended
  • Disk Space: 4 GB free space, 40 GB free space recommended
  • Network Connection: 100 Mbps or faster

Network Requirements

Media Shuttle Storage Servers use ports 80, 443, 8080, 8443, 49221 and 61001 for monitoring, control and data transfer functions. Ports 80 and 443 are used for outbound connections only, but no other software can use ports 8080, 8443, 49221 and 61001 on your storage server.

Media Shuttle clients and servers must be able to access public DNS in order to resolve Signiant domains.

If you are using NAS with a Media Shuttle Storage Server without a Windows domain, you must set up a local user account with administrative privileges with the same user name and password as the NAS server.

For more information on NAS, see the Media Shuttle Deployment Guide.

ProtocolPortConnection
UDP49221Media Shuttle clients to Media Shuttle Storage Server
UDP49221-49321Media Shuttle clients to Media Shuttle Storage Server (Multi-Port Mode)
TCP49221Media Shuttle clients to Media Shuttle Storage Server
TCP80Media Shuttle clients to Media Shuttle Storage Server
TCP443Media Shuttle Storage Servers to Amazon EC2 IP Ranges
TCP443Media Shuttle Storage Servers to Amazon CloudFront IP Ranges
TCP443Media Shuttle Storage Servers to *.pndsn.com
TCP8080Local storage server registration

External Domains

Media Shuttle Storage Servers make HTTPS connections to the following domains:

  • updates.signiant.com
  • *.mediashuttle.com
  • *.cloud.signiant.com
  • *.pndsn.com
  • a2xy0445m8zinb.iot.us-west-2.amazonaws.com
  • a2xy0445m8zinb.iot.us-east-1.amazonaws.com
  • device-service.services.cloud.signiant.com

Cloud Object Storage

Media Shuttle supports both Amazon S3 Standard and Microsoft Azure Standard Blob cloud object storage.

  • If you are using AWS S3 storage, you must create a Role ARN to allow Media Shuttle to connect to your bucket.
  • If you are using Microsoft Azure storage, you must generate an access key for use with Media Shuttle to allow access to your container.

Signiant App

The Signiant App is a Windows and macOS application that allows you to accelerate content transfers through Media Shuttle, which is available as an automatic download from any of your Media Shuttle portals, or as a download for distribution before your organization starts using Media Shuttle.

Operating System

  • Microsoft Windows: 7, 8.1, 10 (64-bit)
  • Apple macOS: 10.13, 10.14

Web Browser

Microsoft Windows

  • Microsoft Internet Explorer 11
  • Microsoft Edge (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Apple macOS

  • Apple Safari (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Network Requirements

To transfer content, the Signiant App must have access through your firewall for application updates and to connect to your storage servers or cloud storage locations, manage portal services, and receive application updates.

ProtocolPortTarget IP Address
TCP80Amazon EC2 IP Ranges
TCP443Amazon CloudFront IP Ranges
UDP49221Media Shuttle Service for AWS S3
TCP49221Media Shuttle Service for AWS S3
UDP49221Media Shuttle Service for Azure Storage
TCP49221Media Shuttle Service for Azure Storage
UDP49221-49321On-premises Media Shuttle Storage Server / relays (Multi-Port Mode)
UDP49221On-premises Media Shuttle Storage Server / relays (Single Port Mode)
TCP49221On-premises Media Shuttle Storage Server / relays
TCP80On-premises Media Shuttle Storage Server / relays

Note: Firewalls must have reflexive ACLs enabled.

External Domains

The Signiant App makes HTTPS connections to the following domains:

  • updates.signiant.com
  • *.mediashuttle.com
  • *.cloud.signiant.com
  • *.pndsn.com
  • *.pubnub.com