Media Shuttle System Requirements

This guide outlines the system requirements and firewall configuration needed to install and use Media Shuttle in your organization.

Signiant SDCX Server

Signiant SDCX Servers provide an endpoint for Media Shuttle transfers using on-premises storage, such as a local disk, NAS or a SAN.

To learn more about software-defined content exchange, see What is SDCX?

Operating Systems

  • Red Hat Enterprise Linux/CentOS 7 (64-bit)
  • Microsoft Windows 10 (64-bit)
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019

Hardware

  • CPU: Intel Xeon 2 GHz, 16 Cores (recommended)
  • Memory: 8 GB, 16 GB recommended
  • Disk Space: 4 GB free space, 40 GB free space recommended
  • Network Connection: 100 Mbps or faster

Virtualization

Signiant SDCX Servers support server virtualization platforms such as VMWare.

Desktop virtualization is not supported.

Network Requirements

Media Shuttle clients and servers must be able to access public DNS in order to resolve Signiant domains.

If you are using NAS with a Signiant SDCX Server without a Windows domain, you must set up a local user account with administrative privileges with the same user name and password as the NAS server.

For more information on NAS, see the Media Shuttle Deployment Guide.

The following ports are required to perform transfers:

ProtocolDirectionPort RangeChange TypeDescription
TCPInbound80Network FirewallUsed for file transfer failover.
Content is encrypted before being transferred.
TCPInbound49221Network FirewallUsed for file transfer
UDPBidirectional49221-49421Network FirewallUsed for file transfer
UDPBidirectional49321Network FirewallUsed for file transfer
TCPBidirectional50221Network FirewallUsed for file transfer
TCPOutbound443Network FirewallUsed to connect to cloud services:
Storage server to Amazon EC2 IP Ranges
Storage server to Amazon CloudFront IP Ranges
Note: Port 443 requires unrestricted outbound access to the Internet.

Local Port Requirements

Signiant SDCX Servers use a range of local ports for monitoring, control, and data transfer functions. No other software can use these ports on your server when using Media Shuttle.

The following ports must not be used by any other local processes:

ProtocolDirectionPort RangeChange TypeDescription
HTTPSLocal8443Local ServerLocal connection to storage server
TCPLocal8888Local ServerLocal connection to storage server
UDPLocal50222-50421Local ServerLocal connection to storage server
TCPLocal50443Local ServerLocal connection to storage server
TCPLocal50080Local ServerLocal connection to storage server
TCPLocal50081Local ServerLocal connection to storage server
TCPLocal51221-51320Local ServerLocal connection to storage server
TCPLocal61001-61003Local ServerLocal connection to storage server

External Domains

Signiant SDCX Server Software is supported by additional services hosted by Signiant via signiant.com and mediashuttle.com, and are supported by additional Amazon AWS services at amazonaws.com.

Access to required domains can be established by opening outbound HTTPS to all IP addresses.

If outbound HTTPS access is restricted, ensure that the following wildcard domains can be reached:

  • *.signiant.com
  • *.amazonaws.com
  • *.mediashuttle.com

If your firewall is unable to support wildcard domains, allow access to the following hosts:

  • updates.signiant.com
  • device-service.services.cloud.signiant.com
  • server-events.services.cloud.signiant.com
  • prod-installer-useast1.services.cloud.signiant.com
  • prod-installer-uswest2.services.cloud.signiant.com
  • mediashuttle.com
  • mscloud.mediashuttle.com
  • updates.mediashuttle.com
  • license.mediashuttle.com
  • portals.mediashuttle.com
  • a2xy0445m8zinb.iot.us-east-1.amazonaws.com
  • a2xy0445m8zinb.iot.us-west-2.amazonaws.com

Cloud Object Storage

Media Shuttle supports both Amazon S3 Standard and Microsoft Azure Standard Blob cloud object storage.

  • If you are using AWS S3 storage, you must create a Role ARN to allow Media Shuttle to connect to your bucket.
  • If you are using Microsoft Azure storage, you must generate an access key for use with Media Shuttle to allow access to your container.

Signiant App

The Signiant App is a Windows and macOS application that allows you to accelerate content transfers through Media Shuttle, which is available as an automatic download from any of your Media Shuttle portals, or as a download for distribution before your organization starts using Media Shuttle.

Operating System

  • Microsoft Windows: 8.1, 10 (64-bit)
  • Apple macOS: 10.13, 10.14, 10.15

Web Browser

Microsoft Windows

  • Microsoft Internet Explorer 11
  • Microsoft Edge (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Apple macOS

  • Apple Safari (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Network Requirements

To transfer content, the Signiant App must have access through your firewall for application updates and to connect to your Signiant SDCX Servers or cloud storage locations, manage portal services, and receive application updates.

ProtocolPortChange TypeTarget IP Address
TCP80Network FirewallAmazon EC2 IP Ranges
TCP443Network FirewallAmazon CloudFront IP Ranges
TCP/UDP49221Network FirewallMedia Shuttle Service for AWS S3
Media Shuttle Service for Azure Storage
UDP49221-49321Network FirewallOn-premises Signiant SDCX Server / relays
TCP49221Network FirewallOn-premises Signiant SDCX Server / relays
TCP80Network FirewallOn-premises Signiant SDCX Server / relays

Note: Firewalls must have reflexive ACLs enabled.

External Domains

The Signiant App makes HTTPS connections to the following domains:

  • updates.signiant.com
  • *.mediashuttle.com
  • *.cloud.signiant.com
  • *.pndsn.com
  • *.pubnub.com

PubNub Messaging Service

Signiant uses PubNub as a messaging service as a fallback for websocket communication for the Signiant App, and to support app-less Media Shuttle transfers.

To ensure maximum connectivity and performance in app-less environments, the following IP ranges must be whitelisted for outbound connections to PubNub:

  • 13.232.67.208/29
  • 34.223.51.128/29
  • 54.93.254.232/29
  • 54.236.3.168/29
  • 54.241.191.232/29
  • 54.250.252.48/29
  • 54.249.82.168/31

About SigniantSigniant’s intelligent file movement software helps the world’s top content creators and distributors ensure fast, secure delivery of large files over public and private networks. Built on Signiant’s patented technology, the company’s on-premises software and SaaS solutions move petabytes of high-value data every day between users, applications and systems with proven ease.LEARN MORE