As a portal administrator, you can manage portal member information on the Members page in your Portal Administration Console at
When adding a portal member, you must specify an email address. You can also select the portal display language, define an account expiry date, and assign permissions for the portal member.
To add a portal member:
Once a new portal member is added, the Activation field displays the current activation status of the portal member.
The Expiry field displays the current account expiry state of the portal member.
Note: These expiry states are also reflected in the Members list Status column. A green icon indicates no expiry, while yellow indicates an upcoming expiry and red shows an expired account.
Member permissions differ depending on the portal type.
Send and Receive permissions are available. In an authenticated Send portal, content can also be sent to people who are not portal members. These recipients are automatically added as members of the portal with receive-only permissions.
Note: You can only select Send to non-member if the Send to member permission is enabled.
Send from Share and Auto Delivery are available. You can also configure permissions for individual folders.
Send from Share
When enabled, portal members can send content to members and non-members of the Share portal without requiring the recipient to log into the portal. See Enabling Send from Share.
The Auto Delivery option allows members to automatically upload content to, or download content from, a Share portal.
When Auto Delivery is enabled, portal members are prompted to download and install the Signiant App. After logging in, they must enable the Automatic toggle and specify whether Auto Delivery is to be used for upload or download.
In the Folders section, you can configure Upload, Download and File Operations permissions on a folder-by-folder basis. When you add a member, Portal Root is displayed by default and no permissions are set. You can set the Portal Root as the Home folder by setting its permissions.
To set a different folder as the Home folder:
Only the Submit permission is available.
Changes can be made to all portal member details other than the email address.
To edit a portal member's information:
To remove one portal member, select the member in the Members list and click Remove.
To remove multiple portal members, use Ctrl-click (Windows) or Command-click (macOS) to select all the members to delete. Click Remove and confirm the removal.
You can quickly add a new portal member by duplicating an existing portal member's language setting, permissions, account expiry date, and information.
To duplicate a portal member:
Every new member of an authenticated portal is sent an activation email that prompts them to activate their account and create a password. Note: This does not apply to SAML-only authenticated portals.
If a portal member forgets to activate their account or misplaces the Media Shuttle activation email message, the activation email can be resent.
To resend an activation email: